7053
Quality inspection: how it works
A quality inspection helps ensure the goods you receive meet expectations before reaching your customers.
If you’re working with a new supplier, a quality inspection may be required before your order can proceed.
Upload a quality inspection report
During order creation, you’ll see a Quality inspection section.
This is where you upload your quality inspection report.
If a report is required, you won’t be able to continue until it’s uploaded.
Book a quality inspection
If you don’t have a report yet, you’ll need to book one.
- You can book directly with a provider
- We recommend Sofeast, which is linked in the platform
- You’re free to use any trusted provider
Exempt a supplier from inspection
If you’ve worked with the supplier before and trust their quality, you can request an exemption.
To do this:
- Click Go to supplier
- Upload 3 previously paid invoices
Our team will review the invoices and confirm if the supplier can be exempted.
You’ll receive an email once the review is complete.
What happens next
- If approved, you can continue your order without a quality inspection
- If not, you’ll need to upload a valid inspection report
Summary
You can either upload a quality inspection report or request an exemption by submitting previous invoices. Once reviewed, you’ll be able to continue your order.
