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How long does a payout take to reach my supplier?
Most payments arrive the same day. You can check the expected delivery date in your payment confirmation.
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Why was my order rejected?
An order can be rejected if it doesn’t meet our requirements or if key information is missing. You can contact support for more details on your specific case.
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Can I still pay directly to the financier?
Yes. If available, you can choose between paying the financier directly or repaying via your Treyd Wallet.
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How long does it take to review an exemption request?
Reviews usually happen instantly.
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Can I upload invoices from different suppliers in the same order?
No. All invoices must belong to the same supplier to be processed together.
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Currency Conversions (Payables)
Understand how currency works across invoices, payouts, and repayments — and how to choose the right setup when creating an order. How currency works in Treyd There are three key places where currency matters: * Supplier Invoice currency – The currency on your supplier invoice * Payout currency – The currenc…
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Why hasn’t my repayment been registered yet?
Bank transfers can take time to process. If your payment hasn’t been reflected after 5–7 days, contact support and we’ll help you check the status.
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How long does a wallet repayment take?
Transfers to your wallet usually happen almost instantly. The invoice is settled once the funds are applied to it.
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Repaying Treyd for payables orders via the wallet
Repay your invoices directly through your Treyd Wallet for a faster, clearer payment flow. This helps you unlock your limit sooner, simplify reconciliation, and avoid unnecessary international transfer fees. What this article covers * How to repay an invoice via your wallet * What happens after you make a payme…
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How much can be paid out to my supplier?
You can choose either the full invoice value or a partial amount, as long as it fits within your available credit limit.
