Do payouts happen on weekends or holidays?
No. Payments are only processed on bank days, so weekends and public holidays may add extra time.
Can I remove or replace an invoice before submitting?
Yes. You can update your uploaded files before submitting the order.
How long does it take for an order to be approved?
Approval times can vary, but most orders are reviewed within the same day you’ve submitted the order. Delays can happen if additional checks or information are needed.
What happens if my invoice currency doesn’t match the payout currency?
We won’t be able to process the order. The payout currency must match the supplier invoice currency, so make sure they’re aligned before submitting.
What does “Invoice sent” mean?
Your repayment invoice has been issued. This includes the amount due and the repayment date.
Can the FX rate change after I sign?
No, once you sign the order, the FX rate is fixed and will not change.
Can I choose my own quality inspection provider?
Yes. You can use any trusted provider. We recommend Sofeast for convenience, but you’re free to choose the one that works best for you.
Can I continue my order while waiting for exemption approval?
No. You’ll need to wait for approval or upload a quality inspection report to proceed.
Can I change my order after submitting it?
You can make changes to your order before signing. Once it’s signed and submitted, you’ll need to contact support to make any changes.
Repaying Treyd for payables orders via the wallet
Repay your invoices directly through your Treyd Wallet for a faster, clearer payment flow. This helps you unlock your limit sooner, simplify reconciliation, and avoid unnecessary international transfer fees. What this article covers * How to repay an invoice via your wallet * What happens after you make a payme…
