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What happens if my voucher is worth more than my Treyd fee?
If your voucher exceeds the Treyd fee on your next order, the remaining value is automatically deducted from your principal repayment amount. This happens automatically and can't be changed.
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Does repaying earlier give me more credit?
Yes. The earlier you repay, the more credits you’ll receive.
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Do partial repayments earn credits?
Yes. Credits are calculated based on the amount you repay and how early the repayment is made.
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Where can I see my available credits and vouchers?
Go to Company → Credits and vouchers to view and track them.
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Is there a minimum financing period to earn credits?
Yes. The invoice must be financed for at least 30 days. If repaid earlier, it’s calculated as if paid on day 30.
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Do I need to apply my voucher manually?
No. Vouchers are automatically applied to your next eligible order. They first reduce your Treyd fee, and any remaining value is automatically applied to your principal repayment.
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How are credits calculated?
You receive 90% of the unused Treyd fee, calculated daily from when your payment is received.
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How do I earn Treyd credits?
You earn credits when you repay an invoice before its due date.
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Can I choose when to use my voucher?
No. Vouchers are automatically applied to the next eligible order. They first reduce your Treyd fee, and any remaining value is automatically deducted from your principal repayment.
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Why didn’t I receive any credits?
This may happen if the invoice wasn’t repaid early enough or didn’t meet the 30-day minimum financing requirement.
