Does repaying earlier give me more credit?
Yes. The earlier you repay, the more credits you’ll receive.
Do partial repayments earn credits?
Yes. Credits are calculated based on the amount you repay and how early the repayment is made.
Do I need to apply my voucher manually?
No. Vouchers are automatically applied to your next order.
Is there a minimum financing period to earn credits?
Yes. The invoice must be financed for at least 30 days. If repaid earlier, it’s calculated as if paid on day 30.
Where can I see my available credits and vouchers?
Go to Company → Credits and vouchers to view and track them.
Can I withdraw my credit into my bank account?
No, credits are automatically applied to your next order and cannot be withdrawn to your bank account.
Why didn’t I receive any credits?
This may happen if the invoice wasn’t repaid early enough or didn’t meet the 30-day minimum financing requirement.
Can I choose when to use my voucher?
No. Vouchers are automatically applied to the next eligible order.
What is the difference between a credit and a voucher?
A credit is earned when you repay early. A voucher is how that credit is used—it’s applied to reduce your next order’s Treyd fee. If your credit exceeds the fee, the remaining amount will also reduce your order cost.
How are credits calculated?
You receive 90% of the unused Treyd fee, calculated daily from when your payment is received.
