Can I remove or update a POA?
Yes, in order to remove or update a POA, please contact support and we’ll help you make the changes.
Why should I connect my bank account?
Connecting your bank account helps us assess your business faster and provide a more accurate credit limit.
How is my credit limit determined?
Your credit limit is based on factors like your financial data, transaction history, and business performance. We update it regularly to keep aligned with your business performance.
Understanding Treyd’s onboarding process
Getting started with Treyd is quick and straightforward. This guide walks you through what to expect, what information you’ll need, and how long the process usually takes. What onboarding includes To get set up, we’ll ask for a few key details about your business: * Company information Legal entity details …
What’s the difference between signatory rights and POA?
Signatory rights allow a user to sign specific actions, while a POA gives broader authorization to act on behalf of the company.
What should I do if I made a mistake in my onboarding?
You can update your information before or after submission if needed. Contact support if you need help.
Why is my onboarding taking longer than expected?
Delays can happen if information is missing, needs verification, or if additional checks are required.
Why has my credit limit changed?
Your limit is reviewed around 4-6 times per year and can change based on your business performance.
How long does it take to connect my accounting system?
It usually takes a few hours for the connection to complete and data to start syncing.
What should I do if the connection fails?
Try reconnecting from the platform. If the issue continues, contact support and we’ll help you troubleshoot.
