Is the FX rate guaranteed when I submit a Convert & Settle request?
No. The FX rate shown when you submit the request is indicative. The final rate applied may differ slightly when the request is processed.
Is the FX rate guaranteed when I submit a conversion request?
No. The FX rate shown before submission is indicative. The final rate applied may differ slightly when the conversion is processed.
Do I need to create a separate FX conversion before settling an invoice?
No. If you use Convert & Settle, Treyd will handle both the currency conversion and invoice settlement together.
Can I convert currency and settle an invoice at the same time?
Yes. The Convert & Settle feature allows you to convert funds from one wallet currency and settle an invoice in a single request.
When should I use Convert & Settle instead of a regular currency conversion?
Use Convert & Settle when your goal is to repay a Treyd invoice using funds held in another wallet currency. If you simply want to exchange currencies and keep the funds in your wallet, use a regular conversion instead.
Can I convert currency and settle an invoice at the same time?
Yes. With Convert & Settle, you can convert funds from one wallet currency and settle a Treyd invoice in a single request.
Do I need to convert currency before settling an invoice?
Not necessarily. If you're repaying a Treyd invoice, you can use Convert & Settle instead of creating a separate conversion first.
Is there a limit to how much I can convert?
You can convert up to your available balance in the selected currency.
Do I have different account details for each currency?
Yes. Each currency in your wallet has its own unique account details.
How will I know if a customer repayment was settled automatically?
You’ll receive an email confirmation when a customer repayment has been identified, processed, and automatically matched to the correct invoice. No further action is needed from you.
