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When should I use Convert & Settle instead of a regular currency conversion?
Use Convert & Settle when your goal is to repay a Treyd invoice using funds held in another wallet currency. If you simply want to exchange currencies and keep the funds in your wallet, use a regular conversion instead.
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Do I need to create a separate FX conversion before settling an invoice?
No. If you use Convert & Settle, Treyd will handle both the currency conversion and invoice settlement together.
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Is the FX rate guaranteed when I submit a conversion request?
No. The FX rate shown before submission is indicative. The final rate applied may differ slightly when the conversion is processed.
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Is the FX rate guaranteed when I submit a Convert & Settle request?
No. The FX rate shown when you submit the request is indicative. The final rate applied may differ slightly when the request is processed.
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Can I convert currency and settle an invoice at the same time?
Yes. The Convert & Settle feature allows you to convert funds from one wallet currency and settle an invoice in a single request.
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How do I withdraw funds from my Treyd Wallet?
Go to Wallet, click Withdraw, enter the amount and currency, select your bank account, and confirm.
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How do I settle multiple invoices from my wallet?
Go to Invoices, select the invoices you want to repay, click Settle, and choose Wallet as the payment method.
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How are repayments handled in the wallet?
Repayments are settled automatically through the wallet and matched to the correct invoices.
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Do I need to manually move funds in the wallet?
No. Funds will be automatically applied to the corresponding invoices if the details match.
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How long does a withdrawal take?
Withdrawal times vary by bank and currency, but can take up to a few banking days.
