What currencies can I use to repay?
You can repay using the invoice currency. In some cases, you may also be able to pay from another currency in your wallet, with conversion applied at settlement.
Can I mix invoices from my accounting system and uploaded files?
Yes. You can combine invoices from your accounting system with manually uploaded invoice files in the same order.
What details are needed for automatic settlement?
Include the exact reference from your invoice when making your transfer. This allows the system to match and settle the invoice automatically.
What repayment terms can I choose?
You can select from 30, 60, 90, 120, or 150 days depending on what works best for your business and the credit terms you’ve been offered. PRO TIP: we recommend choosing longer repayment terms if you are unsure, since these cannot be changed once the order has been signed.
Why is my Treyd invoice in a different currency than my order?
You will always repay Treyd in the same currency that your credit limit is in, not necessarily the currency we made the supplier payment in.
How do I settle multiple invoices at once?
You can now select and settle multiple invoices in a single action using your wallet balance. If preferred, you can still settle invoices one at a time.
When will my credit limit be available again?
Your limit is updated once the invoice is settled, either automatically or after you apply wallet funds.
When will my supplier receive the payment?
Most payments arrive the same day. You can check the expected delivery date in your payment confirmation or by clicking the ‘Payment tracking’ tab on the order page.
Can the FX rate change after I sign?
No, once you sign the order, the FX rate is fixed and will not change.
Can I continue my order while waiting for exemption approval?
No. You’ll need to wait for approval or upload a quality inspection report to proceed.
