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Repayment guidelines for receivables orders
Understand how receivables repayments work When a receivables order is paid out by Treyd, the funds are sent directly to your Treyd Wallet. Your customer must then repay the invoice into the same Treyd Wallet account shown on the invoice. This is an important part of how receivables financing works and helps ensur…
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Do I need to convert currency before settling an invoice?
Not necessarily. If you're repaying a Treyd invoice, you can use Convert & Settle instead of creating a separate conversion first.
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Why is my receivables invoice still unpaid?
This can happen if: * The payment was sent to the wrong account * The wrong currency was used * Payment references were missing * The payment has not yet been received into your Treyd Wallet
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Can customer limits change over time?
Yes. Limits and advance rates may be adjusted based on ongoing risk and payment reviews.
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Blocked customers in receivables financing
Why a customer can become blocked To keep repayments secure and correctly matched, customer payments for receivables orders must be sent directly into your Treyd Wallet. If a customer repeatedly sends payments to the wrong account or uses outdated payment details, the customer may become temporarily blocked from ne…
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Where are receivables payouts sent?
Receivables payouts are sent directly to your Treyd Wallet.
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Will Treyd contact my customer during the review?
No. The review process happens behind the scenes and your customer is not contacted.
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What is a customer limit?
A customer limit is the maximum financing available for a specific customer you invoice through receivables financing.
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Can I convert currency and settle an invoice at the same time?
Yes. The Convert & Settle feature allows you to complete both actions in one request instead of creating separate conversion and settlement requests.
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Can I convert currency and settle an invoice at the same time?
Yes. With Convert & Settle, you can convert funds from one wallet currency and settle a Treyd invoice in a single request.
