What is a customer limit?
A customer limit is the maximum financing available for a specific customer you invoice through receivables financing.
Customer limits for receivables orders
Understand how customer limits work Before you can create a receivables order, your customer needs to be reviewed and approved by Treyd. Each customer is assigned their own financing limit and advance rate. This helps determine: * How much financing is available for that customer * How much of the invoice value …
Blocked customers in receivables financing
Why a customer can become blocked To keep repayments secure and correctly matched, customer payments for receivables orders must be sent directly into your Treyd Wallet. If a customer repeatedly sends payments to the wrong account or uses outdated payment details, the customer may become temporarily blocked from ne…
How can I avoid customers becoming blocked?
Make sure invoices always contain the latest Treyd Wallet details and confirm customers have updated their payment records.
What proof can I provide to unblock a customer?
Examples include: * Email confirmation from the customer * Updated payment instructions * Screenshots of updated banking details * Confirmation the customer received the corrected invoice
Can customer limits change over time?
Yes. Limits and advance rates may be adjusted based on ongoing risk and payment reviews.
Can I use an invoice from another company in my group?
No. The invoice must be issued by the same legal entity that holds the credit line with Treyd.
Repayment guidelines for receivables orders
Understand how receivables repayments work When a receivables order is paid out by Treyd, the funds are sent directly to your Treyd Wallet. Your customer must then repay the invoice into the same Treyd Wallet account shown on the invoice. This is an important part of how receivables financing works and helps ensur…
What email notifications will I receive for wallet payments?
We’ll send email notifications when funds arrive in your Treyd Wallet and when customer repayments are automatically processed and matched to invoices.
Why does each customer have their own limit?
Each customer is reviewed individually based on credit and compliance assessments.
