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Is there a limit to how much I can convert?
You can convert up to your available balance in the selected currency.
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Can I download my wallet details?
Yes. You can download a PDF with your account details using the Download confirmation button.
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How do I find my Treyd Wallet account details?
Go to Wallet, select a currency, and open its account page to view all bank details.
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Can I withdraw to different bank accounts?
Yes. You can select from any eligible bank accounts you’ve added.
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Can I convert currency and settle an invoice at the same time?
Yes. With Convert & Settle, you can convert funds from one wallet currency and settle a Treyd invoice in a single request.
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What details need to be included for my customer’s payment to be automatically settled?
To ensure your customer’s payment is settled automatically, the following details must match the invoice exactly: * Reference number * Payment amount * Currency (must match the invoice currency) * Due date If any of these details are missing or incorrect, the payment may require manual allocation, which can caus…
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What details can I find in my wallet account?
You’ll find information like bank name, account number, SWIFT code, routing numbers, and bank address.
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How long do wallet transactions take?
Most transactions are completed within the same day, but some international transfers can take up to a few business days.
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Can I hold multiple currencies in my wallet?
Yes. The wallet supports multiple currencies, each with its own balance and account details. You can also convert between supported currencies or use Convert & Settle to repay invoices directly from another wallet currency.
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Can I still settle invoices one by one?
Yes. You can either settle multiple invoices in one action or continue using the original one-at-a-time settlement flow.
